Webster outlines how the business copes with the challenges of having a global workforce and also how it attracts and retains talent.

Published in partnership with Tourism Talent, click below for previous The Interview videos.

Jucy CEO Dan Alpe discusses why the operator has been working hard on its employer brand
Haka Tourism Group GM of touring brands Eve Lawrence on how Covid impacted talent retention
GO Rentals COO James Dalglish on the company’s ‘people first’ approach 
Tomahawk’s marketing director Gina Paladini on ‘flow, freedom & sustainability’
TNZ CEO René de Monchy on how the agency’s work can impact the country’s tourism workforce
Tourism Export Council of New Zealand’s Lynda Keene on rebuilding the ITO workforce
Te Puia’s Tim Cossar
KiwiRail’s general manager of Great Journeys of NZ & Commuter, Tracey Goodall
Hind Management and Sudima Hotels chief operating officer Les Morgan
iFLY Queenstown owner and QLDC councillor Matt Wong

The post Tourism Talent’s The Interview: THL’s Grant Webster appeared first on Tourism Ticker.

Alpe also talks about a recent brand refresh and how it helps reflect the operator’s values and passion.

Published in partnership with Tourism Talent, click below for previous The Interview videos.

Haka Tourism Group GM of touring brands Eve Lawrence on how Covid impacted talent retention.
GO Rentals COO James Dalglish on the company’s ‘people first’ approach 
Tomahawk’s marketing director Gina Paladini on ‘flow, freedom & sustainability’
Tourism New Zealand CEO René de Monchy on how the agency’s work can impact the country’s tourism workforce
Tourism Export Council of New Zealand’s Lynda Keene on rebuilding the ITO workforce
Te Puia’s Tim Cossar
KiwiRail’s general manager of Great Journeys of NZ & Commuter, Tracey Goodall
Hind Management and Sudima Hotels chief operating officer Les Morgan
iFLY Queenstown owner and QLDC councillor Matt Wong

The post Tourism Talent’s The Interview: Jucy’s Dan Alpe appeared first on Tourism Ticker.

Lawrence also discusses the value of the employer brand and the channels she uses when recruiting.

Published in partnership with Tourism Talent, click below for previous The Interview videos.

GO Rentals COO James Dalglish on the company’s ‘people first’ approach
Tomahawk’s marketing director Gina Paladini on ‘flow, freedom & sustainability’
Tourism New Zealand CEO René de Monchy on how the agency’s work can impact the country’s tourism workforce
Tourism Export Council of New Zealand’s Lynda Keene on rebuilding the ITO workforce
Te Puia’s Tim Cossar
KiwiRail’s general manager of Great Journeys of NZ & Commuter, Tracey Goodall
Hind Management and Sudima Hotels chief operating officer Les Morgan
iFLY Queenstown owner and QLDC councillor Matt Wong

The post Tourism Talent’s The Interview: Haka Tourism Group’s Eve Lawrence appeared first on Tourism Ticker.

Dalglish also highlights the critical value of communication, measuring worker engagement, staff-led initiatives, and maintaining that ‘family feeling’ across the business.

Published in partnership with Tourism Talent, click below for previous The Interview videos.

Tomahawk’s marketing director Gina Paladini on ‘flow, freedom & sustainability’
Tourism New Zealand CEO René de Monchy on how the agency’s work can impact the country’s tourism workforce
Tourism Export Council of New Zealand’s Lynda Keene on rebuilding the ITO workforce
Te Puia’s Tim Cossar
KiwiRail’s general manager of Great Journeys of NZ & Commuter, Tracey Goodall
Hind Management and Sudima Hotels chief operating officer Les Morgan
iFLY Queenstown owner and QLDC councillor Matt Wong

The post Tourism Talent’s The Interview: GO Rentals’ James Dalglish on its ‘people first’ priority appeared first on Tourism Ticker.

Tomahawk marketing director Gina Paladini discusses the tourism marketing specialist’s recent restructure, staff retention and personnel development.

Paladini also talks about ‘flow, freedom and sustainability’ when it comes to work and the employer brand.

Click below for previous The Interview videos:

Tourism New Zealand CEO René de Monchy on how the agency’s work can impact the country’s tourism workforce.
Tourism Export Council of New Zealand’s Lynda Keene on rebuilding the ITO workforce
Te Puia’s Tim Cossar on being a positive force
KiwiRail’s general manager of Great Journeys of NZ & Commuter, Tracey Goodall
Hind Management and Sudima Hotels chief operating officer Les Morgan
iFLY Queenstown owner and QLDC councillor Matt Wong

The post Tourism Talent’s The Interview: Gina Paladini on ‘flow, freedom & sustainability’ appeared first on Tourism Ticker.

Tourism New Zealand chief executive René de Monchy on how the agency’s work can impact the country’s tourism workforce.

While TNZ is focused on attracting visitors to the country, “there’s absolutely a ‘halo effect’ from the work that we do,” says de Monchy in the latest video from industry recruitment specialists Tourism Talent.

Click below for the previous videos in The Interview series:

Tourism Export Council of New Zealand’s Lynda Keene on rebuilding the ITO workforce, on The Interview
Te Puia’s Tim Cossar on being a positive force, on The Interview
KiwiRail’s general manager of Great Journeys of NZ & Commuter, Tracey Goodall, on The Interview
Hind Management and Sudima Hotels chief operating officer Les Morgan, on The Interview
iFLY Queenstown owner and QLDC councillor Matt Wong, on The Interview

The post Tourism Talent’s The Interview: René de Monchy on TNZ’s ‘halo effect’ appeared first on Tourism Ticker.

Tourism Export Council of New Zealand chief executive Lynda Keene talks about the government’s visa settings and rebuilding the inbound tour operator workforce.

Keene also looks ahead at how the staff shortages challenge could evolve and what that may mean for inbounders.

Click below for the previous videos in the series:

Te Puia’s Tim Cossar on being a positive force, on The Interview
KiwiRail’s general manager of Great Journeys of NZ & Commuter, Tracey Goodall, on The Interview
Hind Management and Sudima Hotels chief operating officer Les Morgan, on The Interview
iFLY Queenstown owner and QLDC councillor Matt Wong, on The Interview

The post ‘The Interview’ by Tourism Talent: TECNZ’s Lynda Keene on rebuilding ITO workforce appeared first on Tourism Ticker.

The chief executive of one of Rotorua’s most popular attractions discusses staff retention and attraction in the current challenging environment.

Te Puia’s Tim Cossar also outlines some of the beneficial ways of working that have helped keep the operator engaged with its staff and their needs.

Click below for the previous videos in the series:

KiwiRail’s general manager of Great Journeys of NZ & Commuter, Tracey Goodall, on The Interview
Hind Management and Sudima Hotels chief operating officer Les Morgan in The Interview.
iFLY Queenstown owner and QLDC councillor Matt Wong in The Interview.

The post ‘The Interview’ by Tourism Talent: Te Puia’s Tim Cossar on being a positive force appeared first on Tourism Ticker.

KiwiRail’s general manager of Great Journeys of New Zealand and commuter, Tracey Goodall, on how the operator approaches recruitment and how it utilises a number of channels to get the best result.

In the third video in the new monthly series from industry recruitment specialist Tourism Talent, in partnership with Tourism Ticker, Goodall also explains how the operator seeks to make roles more attractive for prospective staff.

Stay tuned for the next video in November to see which industry leader will be taking The Interview.

Click below for the previous videos in the series:

View Hind Management and Sudima Hotels chief operating officer Les Morgan in The Interview.
View iFLY Queenstown owner and QLDC councillor Matt Wong in The Interview.

The post ‘The Interview’ by Tourism Talent: Tracey Goodall on recruitment and channels appeared first on Tourism Ticker.

Delivering for staff and helping to tackle social issues are among the key measures Sudima Hotels takes to enhance its employer brand, says chief operating officer Les Morgan in The Interview.

In the second video in the new monthly series from industry recruitment specialist Tourism Talent, in partnership with Tourism Ticker, Morgan also explains how the large hotel operator retains its staff and its approach to diversity.

Stay tuned for the next video in October to see which industry leader will be taking The Interview.

View iFLY Queenstown owner Matt Wong in The Interview.

The post ‘The Interview’ by Tourism Talent: Les Morgan on enhancing employer brand appeared first on Tourism Ticker.

“You’re nothing without your people,” says iFLY Queenstown owner Matt Wong in the first video of a new series from industry recruitment specialists Tourism Talent in partnership with Tourism Ticker.

The Interview monthly series will highlight how industry leaders approach and address employment challenges, how they build their employer brand and the benefit it can bring to their organisation.

Stay tuned for the next video in September to see which industry leader will be taking The Interview.

The post ‘The Interview’ by Tourism Talent: Matt Wong on staff management, retention and culture appeared first on Tourism Ticker.